TO REQUEST SUPPORT:
OPEN A TICKET AND YOU WILL BE CONTACTED BY ONE OF OUR REPRESENTATIVES WHO WILL GUIDE YOU TO ONE OF THESE REMOTE SITE APPLICATIONS
Right now, we are presenting a high volume of calls due to a connection issue while trying to scan to Google accounts. As far as we know, Google has eliminated the possibility of connecting printers with emails on their platform. Either way, our support team will call you to offer the most efficient solutions. Please be patient, we are doing what is in our hands to get this problem solved.
Please rest assured that no ticket will be kept unanswered. Depending on the time of your issue you may be contacted the following business day. Make sure you check your email for a follow-up and resolution of your ticket.
For hardware-related issues please call our Hardware team at 855-328-4181